Terms & Conditions
A fat quarter measures approximately 50cm by 56cm, it is quarter of a metre cut by winding half a metre off the fabric bolt then cutting along the fold line. If you order a fat quarter this is how it will come to you.
If you order two fat quarters, you will receive half a metre of fabric measuring approximately 50cm x 112cm. A multiple of 4 x fq's will give you 1 metre of fabric and so on.
Please be aware we are a bricks and mortar shop too and whilst every effort is made to keep the online listings current in real time, there will be occasions where it's not possible to do this resulting in items being unavailble. If this occurs we will notify you asap with options of how to proceed, the item may still be available but with a delay.
- We have a UK flat rate of £2.75 for all orders
- Most orders are sent by Royal Mail, some larger parcels may be sent by courier.
- Our parcels are posted either same day or next business day. Please note Monday is not a working day for us so anything bought over the weekend may take little longer to get to you.
We ship anywhere in the world, the following charges apply:
- Up to 500g £10
- 500g to 1kg £15
- 1kg to 1.5kg £20
- Over 2kg. £30
Rest of World
- Up to 500g £15
- 500g to 1kg £20
- 1kg to 1.5kg £25
- 1.5kg to 2kg £30
- Over 2kg £60
Please note this is not a tracked or guaranteed service and we cannot be held responsible for any lost parcels.
Wherever possible we use the fabric / yarn companies own images in an effort to reproduce the colours and designs as accurately as possible, however due to differences in computer screen settings etc image colours may vary. Please use the colours seen on screen as a guide only, if you need to colour match anything please do get in touch and we'll do our best to assist.
We take great care in cutting the fabric accurately, in some instances however the fabric can distort when wound onto the bolt. Cut fabric and trims cannot be returned unless damaged in transit. If this occurs please return including a note explaining the damage, original receipt, email address, phone number and postal address so we can find your details and deal with the situation as quickly as possible.
Address for returns:
The Skep Knitting & Quilting Shop
Springfield Commercial Centre
Unused and unopened yarns / thread can be returned in original condition within 14 days for exchange or shop credit, postage at customers expense.
When returning anything please email us first to advise including as much info as possible and send with original receipt.
We strongly recommend that returns be sent 'signed for' and that you obtain proof of postage. We cannot be held responsible for any losses.
Your place is secured by payment in full in advance please. Class materials vary from class to class, please refer to details on the printed sheet of classes, or on any of the social media we post on. Please feel free to contact us on 0113 2362570 or email on email@example.com for clarification.
We keep our classes small to ensure a good experience for all, we therefore only offer refunds if we can fill your place from the waiting list.
If a class is cancelled you will receive a full refund or a place on another class, your choice.
If a teacher is ill we will do our best to reschedule the class at a convenient time.